The Iridium GO exec has a physical reset button located inside the SIM cover. To press it, you'll need a small paper clip or a similar object (avoid anything too sharp) to insert through the small hole.
- Reboot: Press and hold the button for more than >1 second, then release it while the unit is powered on to force a reboot.
- Factory Reset: Press and hold the button for more than 10 seconds while the unit is powered on to initiate a factory reset. The unit will automatically shut down and then reboot.
- During the reboot, the screen will display an indicator showing that the factory reset is in progress, but there will be no on-screen prompts.
- After completing all configurations, all settings, call history, ESP configuration, and Admin & Screen Lock PINs will be deleted.
- Important Note: After a factory reset, the SOS feature must be reconfigured.
If you're connected to a DataHub via Wi-Fi and have set a custom Wi-Fi password, you'll need to reconnect the DataHub to the GO exec Wi-Fi after a reset, as the password will revert to the default: "password"
Alternative: Reset with the GO Exec App or GO Exec device touchscreen UI - Erase All Settings and Data
You can also perform a factory reset on the GO exec by erasing all data and settings through the Iridium GO Exec App. To do this:
- Open the App and tap the Settings wheel.
- Tap Device Settings.
- Tap Admin settings.
- Swipe to the bottom and tap Erase All Settings and Data.
- Important: Please do not activate storage mode after erasing all data and settings.
- Tap Reset.
Comments